These Terms and Conditions are intended to define the rights, obligations, responsibilities, and other necessary matters between 4Grit (hereinafter referred to as the "Company") and its customers regarding the use of the real-time website UX analysis service, Beusable (hereinafter referred to as the "Service") provided by the Company.
Service - refers to the real-time website UX analysis service, Beusable.
Paid Service – refers to the Beusable service that users access by paying a fee.
Website - refers to the website (www.beusable.net) through which customers can access the services provided by the Company.
Customer – refers to an individual, corporation, or an organization equivalent to a corporation that enters into a service use agreement with the company in accordance with these terms and conditions.
User - refers to an agent who installs Company's program to use Service.
Fee – refers to the amount charged by the company as compensation for the customer’s use of the service.
Terms not defined in Article 2 shall be interpreted in accordance with applicable laws and general commercial practices.
1. The Company shall post these Terms on the Website to ensure that customers can easily access them.
2. Matters not specified in these Terms shall be governed by the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, the Digital Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Framework Act on Consumers, and the Act on the Consumer Protection in Electronic Commerce, as well as the Company’s detailed usage policies and general business practices.
3. The Terms may be amended from time to time. In the event of an amendment, the Company shall notify customers of the amended Terms, the effective date (hereinafter referred to as the “Effective Date”), and the details of the amendments at least seven (7) days prior to the Effective Date (or thirty (30) days in the case of amendments unfavorable to customers) through methods such as posting on the Website, email, SMS, or written notice.
4. The revised terms shall, in principle, apply from their effective date.
5. Customers who object to the revised terms may terminate their membership. However, customers who do not withdraw their membership within 30 days of the company’s notice as stipulated in Paragraph 3, despite their objections, shall be deemed to have agreed to the revised terms.
6.If necessary, the Company may establish an operation policy related to Service use and upload on the Website.
1. Individuals wishing to use the service may apply for membership by agreeing to these terms and the ‘Consent to the Collection and Use of Personal Information’ as part of the registration process established by the company.
2. The Company, in principle, accepts membership applications under Clause 1. However, the Company may refuse to accept or subsequently terminate membership agreements in the following cases:
- If the customer has previously lost their membership status under these Terms (except in cases where the Company has granted approval for re-registration).
- If the customer uses a false identity or someone else’s identity.
- If the application contains false, omitted, or erroneous information.
- If a minor under the age of 14 registers without parental or legal guardian consent.
- If the Company deems it inappropriate or difficult to provide services to the customer.
3.The timing of the membership agreement shall be deemed as the point at which the company indicates completion of the registration process.
1. Customers are responsible for managing their Service accounts and must not allow third parties to use them.
2. If a customer becomes aware of unauthorized use of their account by a third party, they must immediately notify the Company and follow the Company’s instructions.
3. In cases where the customer fails to notify the Company or does not comply with the Company’s instructions after notifying, the Company shall not be held responsible for any disadvantages incurred.
4. To prevent unauthorized access, the Company may implement measures such as limiting simultaneous logins, requiring approval for specific devices, or restricting access, and customers must cooperate with these measures.
1. Customers may access and update their personal information on the Website at any time.
2. If there are changes to the details provided during service registration, customers must update their information through the Website. The Company shall not be held responsible for issues arising from the customer’s failure to update their information.
1. Unless otherwise specified in these Terms, the Company may notify customers via the email address or phone number registered by the customer, or through other methods such as electronic mail, telephone, or written notice.
2. If individual notification to a customer is not possible due to reasons such as the customer’s failure to provide or update contact information, or if the notification applies to a large number of customers, the Company may substitute individual notification by posting the notice on the Website for a period of at least seven (7) days.
1. The provision of services in exchange for the fee is limited to the supply of scripts for service analysis, the retention of analysis data generated using those scripts, and the delivery of reports utilizing the analysis data.
2. Customers who wish to use the service after registration must install the script provided by the company. Tasks such as installing the script on a webpage are not included in the service specifications.
3. The service collects all data generated based on the URLs registered by the customer or the domains where the script has been installed.
4. The company provides services to customers in accordance with these terms and may differentiate service offerings by plan tier based on its policies. Customers may also choose to use additional paid services offered by the company.
1. The company may modify the content, operational aspects, or technical details of the service for operational or technical reasons.
2. The Company may temporarily suspend the provision of the Service for reasons such as maintenance, replacement, breakdown of equipment, or other operational or technical issues.
3. The company may conduct regular maintenance as necessary for the provision of the service.
4. If the Service is changed or suspended, the Company shall notify customers of such changes, including the date of the change or suspension and reasons, using the methods specified in Article 7. However, if prior notification is not feasible due to unavoidable circumstances, notification may be made afterward.
5. If a customer’s use of the Service is deemed to affect the overall functionality of the Service, the Company may temporarily restrict the customer’s use of the Service.
6. Unless otherwise stipulated by applicable laws, the company may modify, suspend, or alter some or all of the free services based on its policies and operational needs. In such cases, no separate compensation shall be provided to customers.
1. If a customer requests the termination of the service agreement, the data collected by the company will be retained for a specified period and automatically deleted upon the expiration of the retention period. Detailed policies regarding the retention period are specified on the company’s website.
2. Information deleted upon termination of the service agreement may not be recoverable, even if the customer rescinds the termination. However, if the customer proceeds with account deletion on the website, the information will be deleted immediately without any retention process and cannot be recovered.
3. If the service is discontinued due to reasons attributable to the customer, the service fee paid for the service period will not be refunded.
4. If the service is discontinued due to reasons attributable to the company, the company will refund the service fee corresponding to the remaining service period to the customer.
5. If a customer cannot agree to new terms due to changes in the company’s service terms, they may request the termination of the service.
6. The company may unilaterally terminate the service without prior notice or agreement in the following cases.
- If the circumstances stipulated in Article 4, Clause 2 result in a suspension of the Service and remain unresolved during the suspension period.
- If the obligations specified in Article 14, Clause 2 are violated.
- If the customer delays payment of service fees despite receiving a demand notice from the Company and fails to fully settle the unpaid fees within two (2) weeks from the date of the notice.
- If the customer delays or refuses to fulfill payment obligations for service fees two (2) or more times in a year, whether consecutively or non-consecutively.
- If the customer’s creditworthiness deteriorates due to actions such as bankruptcy, suspension of transactions, suspension of payments, or restrictions imposed by financial institutions, including credit card companies.
- If the customer applies for workout, composition, corporate rehabilitation, or bankruptcy proceedings, rendering normal business operations impossible.
- If the customer is subject to seizure, provisional seizure, auction proceedings, or tax delinquency procedures, raising concerns that normal business operations may be hindered or that the Company may not be able to collect full service fees.
- If the customer’s website violates domestic laws, potentially causing harm to the Company.
- If the customer is determined to have intentionally disrupted the Company’s Service.
- If the customer violates these Terms.
- If the Company determines that other necessary circumstances warrant termination.
7. Customers may request service termination at any time through the methods provided by the company. However, termination is not permitted if there are outstanding fees yet to be settled.
8. When a customer fulfills the conditions outlined in Clause 7, all resources provided to the customer will be withdrawn, and all posts, information, and materials stored in the service will be deleted, except where the company retains customer information in accordance with applicable laws and the company’s privacy policy.
1. The company charges customers a fee in exchange for providing paid services.
2. Detailed specifications of the fees for paid services are outlined on the company’s website.
3. Customers are responsible for keeping their contact information, such as phone numbers and email addresses, up to date to ensure accurate receipt of billing statements.
4. If the company and the customer enter into a separate agreement regarding the fees for paid services, the terms of the separate agreement shall take precedence.
1. Fees for paid services are charged based on the plans determined by the company, which are calculated using PV (page views generated from registered URLs or domains).
2. Fees for paid services are calculated from the moment the company begins providing the paid service to the customer.
3. Daily fees are calculated based on a day defined as the period from 00:00 to 24:00. If the start or end time of the paid service falls within the middle of a day, it is still considered as one full day.
4. If a customer terminates a paid service prematurely, the service will remain available until the end of the billing period for which the monthly fee has been paid. Refunds for unused portions of the month will not be issued, except as permitted by applicable laws.
5. Any unused PV allocated under the paid service will not be carried over to the following month.
6. Fees for paid services are billed monthly.
7. If a user upgrades to a higher tier Paid Service during the Service period, the upgraded Paid Service fee will be discounted by the value of the unused PVs allocated under the previous Paid Service. Alternatively, the remaining PVs may be transferred once in their entirety.
8. All Paid Service fees are exclusive of value-added tax (VAT).
1. The company charges the fee for paid services on the date the customer requests the initiation or modification of the service. The regular billing date is based on the first billing date for the service.
2. The company provides credit card payment as a method for settling paid service fees.
3. Paid services operate on an automatic billing system, where the customer’s payment information is used to automatically purchase the service at regular intervals.
4. Customers may select a regular billing date between the 1st and the 28th of the month. The billing date can be changed based on the customer’s circumstances, and the revised billing date will apply to the next payment for the paid service.
5. If the customer does not pay the fee by the regular billing date, the company will suspend the provision of paid services.
6. If the fee for paid services is not paid during the usage period, the company may suspend the service without prior notice and will not be held liable for any resulting damages incurred by the customer.
7.Customers are responsible for keeping their contact information, such as phone numbers and email addresses, up to date to ensure accurate receipt of billing statements.
1. If a customer disputes the Service fees billed by the Company, they may raise a claim within two (2) weeks from the billing or Service initiation date. Upon agreement with the customer, the Company may recalculate and issue a corrected invoice.
2. The Company shall respond to the dispute within fifteen (15) days of receipt. If processing within this timeframe is not possible due to unavoidable circumstances, the Company shall notify the customer of the delay and provide a revised processing schedule.
1. If a user overpays usage fees, the Company shall refund the excess amount to the user. However, if the user agrees or does not respond to the Company’s notification regarding the refund of overcharged fees, the overpaid amount may be deducted from the fees for the following month.
2. If the customer has unpaid fees owed to the company, the company may deduct the unpaid fees from any overpaid amounts to be refunded before issuing the remaining balance.
1. The Company shall comply with applicable laws and these Terms and shall make its best efforts to continuously and reliably provide the Service.
2. The company will not disclose or distribute a customer’s personal information obtained in connection with the provision of services to any third party without the customer’s consent. However, exceptions apply when such disclosure is requested by relevant authorities for investigative purposes in accordance with applicable laws or upon the request of the Information and Communications Ethics Committee.
3.If a customer raises a valid concern or complaint regarding the Service, the Company shall address it promptly. If immediate resolution is not possible, the Company shall inform the customer of the reason and expected resolution timeline via email or other means.
4. The Company shall comply with applicable regulations, including the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Telecommunications Business Act, and the Electronic Communications Privacy Act.
1. Customers shall comply with relevant laws, these Terms, service guidelines, notices posted on the Service, and any other instructions provided by the Company. Customers shall not engage in activities that disrupt the Company’s operations.
2. Customers shall not engage in any of the following activities in connection with the use of the Service. If a customer engages in any of these activities, the Company may suspend the customer’s access to the Service or terminate the service agreement.
- Using another customer’s account fraudulently or without authorization
- Infringing on the intellectual property rights of the company, third parties, or other legal rights
- Reproducing, modifying, or damaging information posted on the service
- Accessing the service or related equipment (such as communication devices, communication lines, servers, and other equipment or software) through methods not authorized by the company
- Transferring, leasing, sharing, or disclosing analysis information or materials obtained through the service to third parties without the company’s explicit written consent
- Using devices or software that disrupt or may potentially disrupt the normal operation of the company’s service, software, or servers
- Engaging in other illegal acts or activities that violate applicable laws, regulations, or these terms and conditions
1. The company strives to protect the personal information of customers, including registration information, in accordance with applicable laws. The protection of personal information is subject to the provisions of relevant laws and the “Privacy Policy” established by the company.
2. Customers’ personal information is retained and utilized for the intended purposes until the termination of the service agreement or withdrawal from the service. It may be stored for the duration specified in the “Privacy Policy” and will not be used for any other purposes.
1. All intellectual property rights to the outputs generated in connection with the provision and use of the service, including but not limited to related software, analysis information, and associated materials, are owned by the company.
("Intellectual Property Rights"refer to copyrights, moral rights, trademarks, trade dress, patents, trade secrets, unfair competition rights, privacy rights, rights of publicity, and other proprietary rights.)
2. The intellectual property rights to all data, information, and other outputs generated during the use of the service under these terms belong to the company. The service may reprocess the collected data for use in service applications or content without disclosing the data’s source or specific details.
3. Customers may use the information and materials referenced in Clause 1 and the outputs mentioned in Clause 2 only within the scope explicitly permitted under these Terms and shall not infringe on the Company’s intellectual property rights in connection with their use of the Service.
4. However, for content labeled with the “Share Alike (CC BY-SA)” license, commercial use is permitted as long as the author, source, and license terms are indicated. Additionally, creating new derivative content from the original is allowed, provided that the same license terms as the original content are applied to the new content.
1. If the company incurs damages due to the customer’s violation of these terms, the customer responsible for the violation shall compensate the company for all damages incurred.
2. The company shall not be held liable for any damages suffered by the customer in connection with the use of free services.
3. If the customer suffers damages due to the company’s fault that prevents the smooth use of the service, the customer may claim compensation for such damages. The scope of compensation is limited to the content of the paid service being used by the customer at the time.
4. To claim compensation, the customer must submit a written application specifying the reasons for the claim and providing evidence of the issue.
5. If neither the company nor the customer exercises the right to claim compensation within three months of becoming aware of the cause of the damage, the claim right shall expire. The same applies if six months have passed since the date the damage occurred.
1. The Company shall not be held liable for failure to provide the Service due to force majeure events, such as natural disasters, wars, or other circumstances beyond its control.
2. The Company shall not be held liable for damages caused by the suspension or improper provision of telecommunications services by telecommunications carriers.
3. The Company shall not be held liable for service interruptions caused by the fault of the customer.
4. The Company shall not be held responsible for the customer’s failure to achieve expected profits or benefits from using the Service.
5. Any business decisions or activities undertaken by the customer based on analysis data or materials provided through the Service are solely the responsibility of the customer, and the Company assumes no liability in this regard.
6. The Company makes no guarantees or commitments to the customer regarding matters not explicitly specified in these Terms.
7. The Company provides the Service “as is” and does not assume responsibility for the reliability, accuracy, availability, or usability of analysis data, materials, or information.
8. The Company shall not be held liable for any damages caused to the customer or a third party due to the customer’s fault. In the event of a dispute arising between the Company and a third party due to such circumstances, the customer shall resolve the dispute at their own expense and responsibility, indemnifying the Company against any related obligations or liabilities (including attorney’s fees).
9. The Company shall not bear legal responsibility for services provided free of charge, except as otherwise specified by applicable laws.
1. In the event of a dispute between the Company and a customer regarding the use of the Service, both parties shall make sincere efforts to resolve the matter through mutual consultation.
2. If the dispute is not resolved through the consultation described in Clause 1, the exclusive jurisdiction shall lie with the court governing the location of the Company’s headquarters.
These terms and conditions shall take effect on December 30, 2024.
